Frequently Asked Questions

The linen is not provided except for the PREMIUM and PALACE services that are proposed with linen (sheets & towels).
You can select them as an option when booking and you will also have the possibility to rent them on site (25 € Double bed Sheets / 18 € Single bed Sheets).
The towels are not provided and are not available for hire. Pillows, blankets or duvets are provided in all holiday rental units.

Only gas barbecues are allowed on the campsite and fires from charcoal or flame will not be tolerated.
For all rentals except our canvas bungalows “Bengali”: A barbecue is available and the first bottle is included. All the barbecues are only allowed the days without wind.
In high season, we organize a BBQ party once a week in our picnic area, which is a great moment of conviviality and sharing.

Yes dogs are allowed on the campsite and in some of our accommodations (Limited to 2 per family). They must be leashed and vaccinated (You’ll need to have the vaccination book with you).
Dogs of 1st and 2nd category are not accepted. Dogs are tolerated on beach No. 1 and also on the beaches near the campsite.

In high season it is possible to book a camping pitch for a minimum of 7 nights with an arrival and departure on Wednesday, Saturday and Sunday.
Off season, you can book for 3 nights with arrival and departure on any day.
Rentals are available by the week from Saturday or Sunday.

Booking for rentals are taken by weeks from Saturday or Sunday.
It is possible to reserve a short stay (2 nights minimum) as from the opening date of the campsite for the off season and progressively according to our remaining availabilities.

Arrivals are normally available from 12.00AM for a camping pitch and 04.00PM for an accommodation.
Reception is closing at 08.00PM in the off season and 09.00PM in high season. Beyond this time, on the presentation of your identity card, the keys of your home and the number of your location will be given by the night reception service. In this case, formalities are done the next morning at the reception.
Attention no vehicle entry will be possible after 23.30.

The nearest medical center is located in the centre of Argelès-sur-mer at 5km from the campsite.

A grocery store is available within the campsite. The nearest supermarket is located 10min drive away from the campsite, in Argelès-sur-mer (RD914 – Sortie N°10).

Yes, a visit of less than 2 hours is free. After 2 hours and until the end of the day, visitors will be charged 7€ per Adult and 4€ per Children (Access to the water park is not authorized).

Minors are accepted insofar there is one adult holder of a parental authorization for each minors duly signed by the legal representatives of the minors.
The familial character of our establishment that consideration to all other guests is adhered to (including groups of youth) (noise, cleanliness, …). Failure to comply with these rules is subject to the exclusion without refund.

We rent baby kits upon request. We do not offer optional TV and refrigerator and we can put you in contact with a service provider that offers these rentals.

The swimsuit is required. For hygiene reasons, swimming shorts are not allowed in the pools.

• We accept VISA bank cards, Mastercard, American Express, Maestro, cash and bank transfer for bookings.

The tax is due for any person over 18 years (€ 0.66 / day / person in 2018) from the opening to the closing of the campsite.

To provide you a relaxing holiday, we do not propose evening entertainment.
All the free sports activities (Water aerobics, Aquazen, hiking, yoga, stand up paddle …) are offered throughout the season.

The kids club (5-12 years) runs during the school holidays.
In 2020, the kids club will operate from 06 April to 01 May and from 05 July to 28 August.

Yes and it is free! However, we ask you to express 2 or 3 place numbers in order of preference.
An adjustment to our reservations planning is often necessary.
On the selection of a camping pitch, the exact dimensions of your installation will be decisive and will determine the various possibilities to propose to you.

The campground is covered by WIFI and network access is done via assigning a password (valid for two devices connected simultaneously). Different prices are available, decreasing according to the duration (20 € per week). A free connection is offered at the pool area and at the restaurant.

Special pitches for camping car are concreted and also offer a picnic table with benches.

We have a new library / TV room / Meeting room in 2020.
It is also possible to have different sports events broadcasted at the restaurant.

• The maximum number of people allowed on the pitches is 6. The maximum number of persons for rentals depends on the capacity itself of the holiday rental unit.

We allow one vehicle per emplacement. After application, and the configuration of the emplacement, a second vehicle may be permitted with extra charge.