1. What days of arrival are possible ?
You can book a camping pitch as from 1 night, with free arrival and departure days throughout the season.
Rentals are available by the week from Saturday to Saturday or Sunday to Sunday
2. Is it possible to reserve an accommodation for a short stay ?
Booking for rentals are taken by weeks from Saturday or Sunday.
It is possible to reserve a short stay (2 nights minimum) as from the opening date of the campsite for the off season and progressively according to our remaining availabilities.
3. What will happen if we arrive late the day of our arrival ?
Arrivals are normally available from 12.00AM for a camping pitch and 04.00PM for an accommodation.
Reception is closing at 07.00PM in the off season and 08.00PM in high season. Beyond this time, on the presentation of your identity card, the keys of your home and the number of your location will be given by the night reception service. In this case, formalities are done the next morning at the reception.
Attention no vehicle entry will be possible after 23.30.
4. What time can we arrive at the latest? What time can we leave at the soonest ?
5. What forms of payment do you accept ?
6. When should we pay our outstanding balance ?
7. Can we choose our emplacement / our mobile-home ?
Yes and it is free! However, we ask you to express 2 or 3 place numbers in order of preference. An adjustment to our reservations planning is often necessary.
On the selection of a camping pitch, the exact dimensions of your installation will be decisive and will determine the various possibilities to propose to you. Sea views are subject to availability. Although we do our best to accommodate everyone’s preferences, we cannot guarantee a sea view due to high demand.
8. Is it possible to install a tent next to our mobile home on the same plot ?
9. How many people are allowed on pitches and rentals?
10. How many vehicles are allowed per pitch ?
We allow one vehicle per emplacement. After application, and the configuration of the emplacement, a second vehicle may be permitted with extra charge.
11. Should we bring our bed sheets ?
The linen is not provided except for the PREMIUM accommodations that are proposed with linen (cotton sheets & towels).
You can select disposable sheets as an option when booking and you will also have the possibility to buy them on site (15 € Double bed disposable sheets / 10 € Single bed disposable sheets).
The towels are not provided and are not available for hire. Pillows, blankets or duvets are provided in all holiday rental units.
12. Is there TV, fridges and baby kits available as on option ?
A television is provided in the mobile home Premium 2 bedrooms. We do not offer optional TV and refrigerator, but we can put you in contact with a service provider that offers these rentals.
We rent a baby package (changing mat, cot, high chair, baby bath) upon request, available for everyone, rental or camping: 8€ per day, or 3€ per item per day.
13. Is there direct access to the sea from the campsite?
Although located directly along the rocky coastline by the Mediterranean Sea, the closest sea access points are near the campsite at Plage de l’Ouille and Anse du Portell.
Both beaches are just a few minutes away on foot or by bike.
14. Are BBQ allowed ?
Only gas barbecues are allowed on the campsite and fires from charcoal or flame will not be tolerated.
For all rentals : A barbecue is available and the first bottle is included. All the barbecues are only allowed the days without wind.
15. Are dogs allowed on site ?
Yes dogs are allowed on the campsite and in some of our accommodations (Limited to 2 per family). They must be leashed and vaccinated (You’ll need to have the vaccination book with you).
Dogs of 1st and 2nd category are not accepted. Dogs are tolerated on the beaches near the campsite.
16. Are unaccompanied minors accepted ?
Minors are accepted insofar there is one adult holder of a parental authorization for each minors duly signed by the legal representatives of the minors.
The familial character of our establishment is reminded to all groups (young people groups in particular) of each person’s duties in terms of good neighborliness (noise, cleanliness, etc.). Failure to comply with these rules is subject to the exclusion without refund.
17. Can we receive visitors ?
Yes, a visit of less than 2 hours is free. After 2 hours and until the end of the day, visitors will be charged 7€ per Adult and 4€ per Children (Access to the water park is not authorized).
18. What is the amount of the tourist tax and when does it apply ?
The tax is due for any person over 18 years (€ 0.86 / day / person) from the opening to the closing of the campsite.
19. What is the eco participation and what is its cost?
20. What is a Special Motorhome pitch ?
Special pitches for camping car are concreted and also offer a picnic table with benches.
21. When do you propose animations ?
To provide you a relaxing holiday, we do not propose evening entertainment.
All the free sports activities (Water aerobics, Aquazen, hiking, yoga, stand up paddle …) are offered throughout the season.
22. On what dates is the kids club proposed ?
The kids club (5-12 years) runs during the French school holidays.
In 202, the kids club will operate from 07 April to 02 May, from 06 July to 29 August and from 21 October to 31 October.
23. Are the swimming pools heated ?
24. Do I have to wear a swimsuit or a shorts to use the water park ?
The swimsuit is required. For hygiene reasons, swimming shorts are not allowed in the pools.
25. Is the water park open to external persons ?
26. Do you lend sports equipment ?
27. Do you offer WIFI on the campsite ?
Yes, we offer free Wi-Fi throughout the campsite.
28. Is there a TV room on the camping ?
Yes, in our clubhouse. This library, conference room and teleworking area is equipped with a large screen, Wi-Fi connection and air conditioning.
